Although I am officially retired and not seeking employment, this is my my current resume’.
Robert P. Zwick
201 Oak Ridge.
Waxahachie, Texas 75165
972.923.1010
EDUCATION
Dallas County Community Colleges Dallas, Texas
Computer and business courses 1975-80
New York University New York, New York
General Studies 1969
Bremerton Junior College Bremerton, Washington
General Studies 1967
TECHNICAL SUMMARY
Programming – Novell and Microsoft network installation and administration -Webmaster – Trainer – Technical Writer.
PROFESSIONAL EXPERIENCE
Cottage Micro Services Waxahachie, Texas
Consultant / Software Developer 1990 – Present
As a small business owner I provided network setup and service, programming, training, web site design and technical support to companies of all sizes. A few clients that I performed contract work for are FritoLay, Fort Worth Star Telegram, Rent-A-Center, StyroFab (Smithers-Oasis) and Burleson Honey.
In addition to serving these companies I have developed several commercial software applications. Fax Server, Email Server, online stock analysis, Email client. E-Book compiler with accessibility for the blind and physically impaired.
Most recent projects included work for:
Talking Communities as a consultant for software design for a voice conferencing platform. In addition I assisted in writing documentation, end user training and technical support and conference planning and facilitation.
PCSOS I provided reverse logistical support for return of computer parts to manufactures from satellite offices across the United States.
TRW Corporation Arlington, Texas
Senior Systems Programmer 1981 – 1990
During my employment at TRW I provided technical support, phone and onsite, to a nationwide network of engineers, held training classes on Novell, Unix, and computer equipment maintenance, wrote technical service manuals. Once in the programming department I was on a team that developed a complete Help Desk / Dispatch application which is still in use today.
Docutel / Olivetti Corporation Dallas, Texas
Senior System Engineer 1976 – 1981
Responsibilities included overseeing R&D, Engineering, QA, technical writers and marketing departments to ensure product reliability and serviceability. Conducted technical training for third party service organizations. I setup, managed and presented at trade shows throughout the United States. While there, I designed a database application to track service and reliability of products delivered.
Bunker Ramo Corporation Dallas, Texas
Customer Service Engineer 1970 – 1976
At Bunker Ramo I serviced stock market electronic devices, POS equipment and bank teller terminals for a tri-state area.
United States Navy APO, San Francisco
Sonar Technician Sep 65 – Aug 69
I served as a lead sonar technician, in charge of a group of twelve other people who serviced the electronic equipment associated with the ships sonar systems. After serving fifteen months in Viet Nam I was honorably discharged.